Organizational / Cultural
Perhaps the most
critical element of our work is focused on the people, the organization,
the culture. Research has indicated a good portion of improvement
initiatives fail due to poor attention to the people factor. Any time
process and technology is changed, altered, or adopted, there is always an
impact on the people. They are the ones who make it happen. The best
business processes and best technology systems will only work if the
people who are responsible, enable them to work. People don't resist
change…they resist being changed.
Systems Thinking LLC,
devotes significant time and effort towards an organizations culture. An
up-front cultural assessment is conducted which provides our team with
information to strategically structure the change and implementation
approach. We can derive information such as:
In conducting the
cultural assessment, no names are attributed to information or comments,
as confidentiality is key to open and candid discussions. This holds true
for executive management through staff positions, and provides significant
insight to the magnitude of change an organization can embrace. Too much
change can cause failure, too little change can cause loss of interest,
while the right amount of change can lead to success.
We round out our
project team with a highly trained professional who specializes in
organizational development and cultural diversity situations. As process
and technology solutions present themselves, the cultural factors are
leveraged in order to design an implementation plan that has been fully
optimized for success.
Once again, speed is
a factor and with our project team working hand in hand, day after day,
the cultural assessment is conducted in a fashion that is able to
integrate with the process and technology solution cycles. It ultimately
contributes to a balanced implementation and is aligned with the
customer's strategic goals and direction.
49 Macomb Place, Suite 13 · Mt. Clemens, MI, 48043
· Fax: 586.468.7054
© 2003 Systems Thinking,
LLC.. All rights reserved.